Spotlight Trust™’s Guide for Our Webinars

Community Agreement

Creating a successful live event is a shared responsibility of all those involved.

Spotligh Trust™’s Community Agreement offers requests to help all involved in a live event understand what is expected of each of us so we can more effectively co-create, implement, and ensure inclusive and respectful spaces.

Requests for all event participants:

  • Professional and punctual – Show up on time and come prepared to actively participate and treat everyone with dignity and respect. Be clear and brief in sharing ideas to allow for more voices to be heard. Be accountable for the impact of your actions and words.
  • Let’s learn together – We are all coming into our interactions with different sets of experiences and knowledge. Everyone knows a little and together we know a lot. We encourage everyone to approach conversations, problems, and challenges with good intent, curiosity, and an openness to learn and grow. 
  • Please remember Rule #6 – We don’t take ourselves so seriously. This is an invitation to show up as our best and true selves to a space that encourages bravery, and to see and connect with others as they are – even when things feel tense.
  • Confidentiality – You’re welcome to share your lessons learned from your event experience, however please refrain from sharing names and identifiers of your fellow participants. Your identity will be limited to what’s displayed in chat, so please be mindful of sharing identifying information in chat.
  • Zero tolerance for harassment and discrimination – We will not tolerate anyone intimidating, humiliating, or sabotaging others in our events. We also prohibit willful discrimination based on age, sexual orientation, ethnicity, racial, religion, and/or disability. We can’t create an exhaustive list, but harassment includes bullying, intimidation, direct insults, malicious gossip and victimization. 
In the case these community agreements are broken, we reserve the right to take appropriate action to minimize harm to others, which could include removing you from the webinar without a refund, prevention of joining in future webinars, and/or legal action.

Tech Guide

We’ll be using Zoom webinars to present to you, and if you’d like to see the detailed, step-by-step documentation by Zoom itself about attending a webinar, you can read it here.

How to download Zoom and join the webinar (computers and laptops):

  1. Visit https://zoom.us/download to download Zoom onto your computer or search the app store relevant to your phontClick “Zoom Client for Meetings” and start the download. This should take a few minutes.  You may need your computer password handy.
  2. Once you’ve downloaded it, open up the Zoom app (it’s a blue icon with a white video camera logo on it). Sign up. Create a username and password and be sure to store it in a safe place.
  3. You’re all set!  On the day of the event, check your email and you’ll have a clickable link in the last email we sent you.  We’ll see you on Zoom!

How to download Zoom and join the webinar (via smartphone:

  1. Search for Zoom in the App Store (iPhones, iPads) or Google Play store (Android phones/tablets). This should take a few minutes, depending on your connection.
  2. Once you’ve downloaded it, open up the Zoom app (it’s a blue icon with a white video camera logo on it). Sign up. Create a username and password and be sure to store it in a safe place.
  3. You’re all set!  On the day of the event, check your email and you’ll have a clickable link in the last email we sent you.  We’ll see you on Zoom!
  4. PS – Remember that streaming video takes up a lot of power, so be close to an outlet/battery pack and count on us running for the entire time advertised for the webinar.

Which Zoom features will we be using?

Webinars are very different than our other online Superclasses, workshops, and training.  As a participant in a Zoom webinar, you’ll be off-camera, muted, and only be able to chat in public as well as send messages to all of the panelists.  You are also unable to privately chat with other participants for safety reasons. 

Our webinars will primarily focus on the panelists and speakers presenting and discussing, but we will often hold a Q+A session in which we hope you’ll make use of the interface to ask questions.  

Chat

This is simply a chat window. It is a space for you to reflect and submit your thoughts.

You can open up chat by either clicking the chat button on the bottom of your screen (see below), or also using the shortcut ‘Alt + H’ to open the chat window. 

A photo of the chat icon in the Zoom navigation

Generally, we use chat the most to get input from you.  If one of us asks you something like, “What’s your favorite frozen treat?”  you can just click the chat icon and answer.

When there are a lot of people submitted chat answers at once, it can seem overwhelming. Don’t feel like you have to keep up with them. 

Q+A

This is the best way to ask a question of the panelists or speakers.  We’ll have someone monitoring these questions, especially for technical issues.  

You can also vote on other questions asked by other attendees to let us know what questions are most important to you to be asked in the Q+A portion. 

We may opt to call on you to ask a question yourself, with more context, and if we do we’ll grant you the opportunity to unmute yourself.  If this happens, please try to be concise for the sake of making more space for more voices to be heard.