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“Trust is a choice. It's not the easy path, but it's the one that matters.
Lisa and Rick share a generous and powerful manifesto that can help us get there.”


— Seth Godin, Founder, altMBA
The Future Is Trust: Embracing the Era of Trust-Centered Leadership by Rick Kitagawa & Lisa Lambert

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Praise for The Future Is Trust

About the Book

A practical and actionable guidebook for understanding and building real trust with others and within ourselves. 

Work isn’t transactional; it’s relational. And, all relationships are built on trust. When trust is strong, anything is possible. Ignore building trust and opportunities will be lost.

Never before has trust been so important in moving our world forward and creating the conditions for meaningful and sustainable change. While it takes effort and practice, everyone can develop the practical leadership skills, habits, and mindset needed to earn, strengthen, extend, and even restore trust.

In The Future is Trust, Rick Kitigawa and Lisa Lambert draw on their experience as global organizational design consultants, leadership coaches, and facilitators and share their practical, inclusive, and actionable framework for building trust with yourself, with others, and at scale.

Their work sheds light on:

  • Why Trust: Why now, what’s changed, and what do we have without trust?
  • What is Trust: The act of trusting–how it inspires belonging, resilience, and collaboration.
  • How to Build Trust: Starting with ourselves, the foundational tools to wire all of our connections for trust. 

The Future is Trust creates the conditions for enduring change, bending culture, and shaping the future of organizations and communities. It will inspire readers to live their learnings and become the Trust-Centered Leader we need to architect a brighter tomorrow.

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About the authors

About Spotlight Trust - photo of Rick Kitagawa, Co-Founder, Spotlight Trust

Rick Kitagawa (he/him) is a consultant, executive coach, and facilitator that has worked with executives, founders, creatives, and leaders from around the globe and Fortune 50 companies. Past clients include leaders at Apple, Google, Starbucks, Warby Parker, Citigroup, and Gap, Inc.  As a top-rated university lecturer, he has helped thousands of creatives turn their passions into thriving careers in hyper-competitive industries.

Rick also spends his time as a Head Coach for the altMBA and Akimbo workshops, creating spaces of belonging for youth at Codebreakers, producing the Inner Monster Podcast, co-hosting the In Trust podcast, and writing daily newsletters about leadership, organizational design and culture, creativity, and current events.

Rick is an award-winning visual artist and writer and is one of the best Skee-Ball rollers in the world (seriously). He also really, really likes monsters and is based in Pasadena, CA, USA on the ancestral land of the Kizh/Gabrieleño people. 

Learn more about Rick and sign up for his daily newsletter at www.rickkitagawa.com.

About Spotlight Trust - photo of Lisa Lambert, Co-Founder, Spotlight Trust

Lisa Lambert (she/her) is a consultant, executive coach, and award-winning facilitator with a passion for innovation. She’s worked with executives, organizations, multidisciplinary teams, and leaders who are tackling complex problems and driving transformational endeavors on all seven continents. Lisa enjoys transforming chaos into order (with plenty of room for improv) and has shaped strategy, communications, and organizational design for world-leading projects that have raised over $500 million in public and private investment.

Lisa also serves as a Head Coach for the altMBA and Akimbo workshops, co-hosts the In Trust podcast, mentors young entrepreneurs through YELL Canada, and writes a daily newsletter about leadership, innovation, collaboration, and culture.

Lisa lives in North Vancouver, BC, Canada, the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. You can often find Lisa running the North Shore trails with her two dogs, discovering a new winding road on two wheels, or dreaming about her next scuba diving adventure.

Learn more about Lisa and sign up for her daily newsletter at www.lisalambert.online.

About Spotlight Trust

Co-founded and co-led by Rick Kitagawa and Lisa Lambert, Spotlight Trust is an organizational design and leadership development partner that helps organizations harness the power of trust to become more human, creative, adaptive, and effective.

Our approach is rooted in our practical frameworks for earning, strengthening, and even restoring trust, which make up the foundation for what we call Trust-Centered Leadership™. 

Our frameworks enable relevant, dynamic, inclusive, and continuous learning and development that supports organizations, leaders, and teams to anticipate, prepare, and adapt to the only internal and external constant: change.  

Sign up for our weekly newsletter where we share practical resources help leaders and organizations put trust at the center of their work so they can achieve more than they ever thought possible while better adapting to our fast-changing world.

The Future Is Trust: Embracing the Era of Trust-Centered Leadership by Rick Kitagawa & Lisa Lambert
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