In Trust podcast EP 09: Interview with Shannon Weber on Building Boundaries for a Better Future

How do you lead effectively through crisis and care for your people without burning out? How do you start building trust in yourself when you’re exhausted and afraid?

In this episode, hosts Lisa Lambert and Rick Kitagawa speak with Shannon Weber, a social entrepreneur, coach, facilitator, and author.

This episode is essential listening for any leader, especially those who care (sometimes too much), this conversation looks at boundaries, medical mistrust, and what it looks like to earn trust from those we seek to serve.

Overview of Episode 09: Building Boundaries for a Better Future with Shannon Weber

Talking Points

  • Shannon’s work from the lens of a social worker – working at the micro, mezzo, and macro levels
  • How growing up as the oldest of 14 children frames how she sees the world
  • The necessity of establishing strong boundaries and sustainable practices especially when we’re helping others in crisis
  • The origins of the resilience framework Shannon shares in her book, Show Up Hard, which took shape while she was working at a 24/7 crisis hotline staffed fully by volunteers
  • How medical mistrust is a systemic problem and how the healthcare industry needs to become more trustworthy
  • Owning complicity in systemic institutions of injustice
  • The ebb and flow of trust in how we signal to others, and reevaluating our trust in others, especially in a time of multiple pandemics
  • What Shannon looks for when reevaluating her beliefs and systems she supports
  • Shannon’s LoveU2 project: how it started and what it’s blossomed into and how you can get involved
  • A social entrepreneur’s guide to taking the first step and building trust in yourself, even if you don’t have much trust in yourself to begin with


“When in those moments of crisis can you give people information, or tools, or the support that comes from showing up for each other so that people can become resilient or make the change that is positive in their life?” —Shannon Weber 

“It really behooves us as the helper to think strategically about how it is that we embody showing up for others in crisis.”  —Shannon Weber 

“It’s actually a deeply brave and courageous act when I choose to trust someone and that just feels so tender talking about it. And if that’s true then it’s also brave and courageous when someone chooses to trust me”  —Shannon Weber 

“What would it be like for us to change that and not talk about the medical mistrust of people or a person, but to think about how as institutions we are not trustworthy and what is that work that we need to do to become trustworthy?”  —Shannon Weber 

“I don’t know if I always do trust myself and that’s an okay thing for me to know, and to know my limit of what I know and who am I going to go to and who do I trust to get information or support from.”  —Shannon Weber 

“It doesn’t mean they will all take off, but I’ve learned something from each of these starts that helps inform the next thing.”  —Shannon Weber


Show Notes:

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