In the wake of the murder of George Floyd by a white police officer in Minneapolis — and an exhaustive history of racial injustices — protesters around the world are rallying against racism. As the unrest amplifies, so do the painful emotions of trauma, anger, sorrow, frustration, and fear. We need to do the work — the hard, seemingly overwhelming work — of replacing fear with trust, compassion, and a better way forward.
Spotlight Trust Blog
Trusted messages are more than words
Are what you say and what you don’t say in agreement? Are you conveying a consistent message in all the ways you are communicating?
Building Belonging with the Avengers Philosophy
Photo by Kelly Neil on Unsplash Do I belong here? This is a question we ask ourselves all the time, […]
Checking up or checking in?
What if you were clearer about your intent and called check ups checks ups and check ins check ins?
Navigating Uncertainty
Photo by Jeremy Bishop on Unsplash Leaders need to navigate uncertainty The future is uncertain. We are all wondering what […]
The reason for your Zoom fatigue might not be what you think
Feeling like you’re living on Zoom (or another video conferencing platform) these days? With the recent Zoom boom, there’s also a lot of talk about “Zoom fatigue.” The reason you’re feeling this might not be what you think…
Being there for your customers when it’s business not as usual
The world has changed dramatically in just a few weeks, and so has business – both for you and your customers as you navigate the unexpected.
Businesses are having to think about their sales process differently so they can earn their customers’ trust and build upon the trust they’ve already earned with their clients.
So how can your business successfully adapt its sales strategy to be there for your customers now in a way they won’t forget?
“You can’t buy trust in the supermarket.”
As the pandemic has spread, I’ve observed something else spread across my home and native land and beyond: caremongering. This is a movement of kindness and good deeds, of community members taking care of one another. It’s a perfect example of the Third Facet of Trust-Centered Leadership, Caring, in action.
Does This Really Need To Be a Meeting? (Use the FREE webtool to find out!)
Original Photo by Julien-Pier Belanger on Unsplash By now, I’m sure you’ve figured out all of the remote meeting tricks. […]
Let’s Play a Better WFH Bingo Game
Have you been playing “Conference Call Bingo” or “Virtual Meeting Bingo” as your new WFH game? We’ve developed a new version of the notorious virtual meeting bingo game. We’ve called it, “Remote Meeting Bingo: The Trust-Centered Edition” and you’re invited to play!
