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Category: Blog

June 1, 2020June 2, 2020

The Hard Work We Need to Do

The Hard Work We Need to Do Blog
by RiSa (Rick + Lisa)

In the wake of the murder of George Floyd by a white police officer in Minneapolis — and an exhaustive history of racial injustices — protesters around the world are rallying against racism. As the unrest amplifies, so do the painful emotions of trauma, anger, sorrow, frustration, and fear. We need to do the work — the hard, seemingly overwhelming work — of replacing fear with trust, compassion, and a better way forward.

Read more>>
May 26, 2020August 9, 2020

Trusted messages are more than words

Trusted messages are more than words Blog
by Lisa Lambert

Are what you say and what you don’t say in agreement? Are you conveying a consistent message in all the ways you are communicating?

Read more>>
May 20, 2020October 14, 2020

Building Belonging with the Avengers Philosophy

Building Belonging with the Avengers Philosophy Blog
by RiSa (Rick + Lisa)

Photo by Kelly Neil on Unsplash Do I belong here? This is a question we ask ourselves all the time, […]

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May 12, 2020May 12, 2020

Checking up or checking in?

Checking up or checking in? Blog
by Lisa Lambert

What if you were clearer about your intent and called check ups checks ups and check ins check ins?

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May 5, 2020October 17, 2020

Navigating Uncertainty

Navigating Uncertainty Blog
by Rick Kitagawa

Photo by Jeremy Bishop on Unsplash Leaders need to navigate uncertainty The future is uncertain.  We are all wondering what […]

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April 30, 2020October 14, 2020

The reason for your Zoom fatigue might not be what you think

The reason for your Zoom fatigue might not be what you think Blog
by Rick Kitagawa

Feeling like you’re living on Zoom (or another video conferencing platform) these days? With the recent Zoom boom, there’s also a lot of talk about “Zoom fatigue.” The reason you’re feeling this might not be what you think…

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April 16, 2020April 16, 2020

Being there for your customers when it’s business not as usual

Being there for your customers when it’s business not as usual Blog
by RiSa (Rick + Lisa)

The world has changed dramatically in just a few weeks, and so has business – both for you and your customers as you navigate the unexpected. 

Businesses are having to think about their sales process differently so they can earn their customers’ trust and build upon the trust they’ve already earned with their clients. 

So how can your business successfully adapt its sales strategy to be there for your customers now in a way they won’t forget?

Read more>>
April 15, 2020August 7, 2020

“You can’t buy trust in the supermarket.”

“You can’t buy trust in the supermarket.” Blog
by Lisa Lambert

As the pandemic has spread, I’ve observed something else spread across my home and native land and beyond: caremongering. This is a movement of kindness and good deeds, of community members taking care of one another. It’s a perfect example of the Third Facet of Trust-Centered Leadership, Caring, in action.

Read more>>
April 8, 2020August 7, 2020

Does This Really Need To Be a Meeting? (Use the FREE webtool to find out!)

Does This Really Need To Be a Meeting? (Use the FREE webtool to find out!) Blog
by Rick Kitagawa

Original Photo by Julien-Pier Belanger on Unsplash By now, I’m sure you’ve figured out all of the remote meeting tricks.  […]

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April 7, 2020August 9, 2020

Let’s Play a Better WFH Bingo Game

Let’s Play a Better WFH Bingo Game Blog
by RiSa (Rick + Lisa)

Have you been playing “Conference Call Bingo” or “Virtual Meeting Bingo” as your new WFH game? We’ve developed a new version of the notorious virtual meeting bingo game. We’ve called it, “Remote Meeting Bingo: The Trust-Centered Edition” and you’re invited to play!

Read more>>

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